Resilient Hotels Begin with Resilient Teams: A General Manager’s Guide to Purposeful Leadership

Session details:

The true strength of a hotel resides in its people. In this session, you will hear from general managers who are leading with purpose - creating cultures that prioritize well-being, retention, and inclusivity. These leaders not only create supportive environments but also implement operational systems designed to withstand challenges, from natural disasters to long-term social impact initiatives. Join us as these GMs share their strategies for building teams that are prepared, empowered, and fully engaged.